Technical Issues & Corresponding Departments
Support service conducts within regular office hours from Monday to Friday, 9:00-18:00, GMT+8.
Problem Type |
Details |
Department |
Contacts |
Product materials |
KAV products comparison |
Presales |
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Competitive info |
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Eval, implementation planning |
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RFP preparation |
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KAV product advantages |
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Installation doc |
Product |
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Installation tools |
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Product guide |
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Bug/Bug fix info |
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General support |
Installation/Configuration |
Support |
(China area)
(APAC area) |
Running errors |
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Update problem |
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User tip sharing |
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Problems feedback |
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Virus issues |
Unknown virus |
AV-LAB APAC |
